Privacy Policy

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Zenova Life Pvt Ltd - Privacy Assurance Policy

At Zenova Life Pvt Ltd, we respect your privacy and are committed to safeguarding the information you share with us through our website (www.zenovalife.in) and the products and services we provide. This Privacy Assurance Policy outlines how we collect, use, and protect your personal information.

Information We Collect

We collect different types of information depending on how you interact with our website. The information we collect includes:

  • - Personal Information: This may include your name, email address, mailing address, phone number, and payment details (for transactions). Personal information is collected only when you voluntarily provide it, such as when registering on our site, placing an order, or subscribing to our newsletter.
  • - Non-Personal Information: We may gather non-personal information like your browser type, the device used to access our site, operating system, and other technical data to help us optimize our website for better performance across platforms.
Use of Cookies
  • Cookies are small data files placed on your device that help us improve your experience on our website. These cookies track user preferences and provide personalized features. You can set your browser to decline cookies, but this may affect the functionality of some parts of the website. By continuing to use our site without changing your settings, you agree to our use of cookies.
How We Use Your Information

We use the information you provide for a variety of purposes, including:

- Improving Our Services: The personal data you share helps us enhance your experience, respond to inquiries, and deliver personalized content and services.

- Processing Orders: Information you provide during transactions is used solely to complete your orders. We do not share this information with third parties unless it’s essential for providing the service (such as with payment processors).

- Email Communications: If you opt-in to receive communications from us, we may send you updates about our company, products, or promotions. You can opt out of receiving these emails at any time by following the unsubscribe instructions in each email.

Data Security Measures

We prioritize the security of your personal information. Zenova Life Pvt Ltd adopts comprehensive security protocols to prevent unauthorized access, disclosure, or alteration of your data. Sensitive information, such as payment details, is encrypted and stored securely to maintain confidentiality.

Information Sharing

Your personal data is not shared, sold, or traded with any third parties, except as required to provide services (e.g., payment processing, email marketing). We may share general, aggregated demographic data that is not linked to any personal identification details with our business partners for analytical purposes.

In specific cases, we may use trusted third-party service providers for functions like sending newsletters or conducting surveys, but they are bound by confidentiality agreements and cannot use your information for any other purpose.

Third-Party Links and Services

Our website may contain links to other sites that are outside our control. These third-party sites have their own privacy policies, and we are not responsible for their practices. We encourage users to read the privacy policies of any external sites they visit. Interaction with these third-party websites is governed by their respective policies.

Advertising and Cookies

Third-party advertisers may use cookies to serve ads that are relevant to your interests. These cookies collect non-personal information such as your browsing habits and help us provide targeted advertising. Please note that our privacy policy does not cover the use of cookies by advertisers.

Compliance with Regulations

We are committed to adhering to applicable data protection regulations, such as the General Data Protection Regulation (GDPR) for users within the European Union. You have the right to access, rectify, or request the deletion of your personal data at any time. To exercise these rights, please contact us at the email provided below.

Policy Updates

Zenova Life Pvt Ltd may modify this Privacy Assurance Policy at any time to reflect changes in our practices or for legal reasons. When updates are made, the revised date at the bottom of this page will be updated accordingly. We encourage users to periodically review this page to stay informed of any changes. Your continued use of our website after any changes indicates your acceptance of the updated policy.

Acceptance of Terms

By using our website, you agree to this Privacy Assurance Policy. If you do not agree, we advise you to discontinue using our website. Your continued use following changes to the policy will signify your acceptance of those updates.

Contact Us

If you have any questions or concerns regarding this policy or how your personal information is handled, feel free to contact us:

Email: Support@zenovalife.in